What changed
AI shopping flows often ask what happens if the order goes wrong before they trust a recommendation.
Putting returns, cancellations, and shipping promises closer to product and pricing pages helps trust survive the click.
Why it matters
Transaction boundaries should be recommendation-visible, not checkout-only. Commerce signals rarely stop at a single button or plugin. They tend to move through product data, shopping assistance, payment, fulfillment, and support.
Cross-border commerce, DTC brands, subscription teams should use the signal to decide what must be clearer for users, buyers, or operators before the next page, workflow, or offer is shipped.
What to check
Make product pages, pricing pages, and FAQs all expose the same returns and shipping facts.
Keep the test narrow: one priority product or checkout flow before expanding recommendation, authorization, payment, and support work.
What needs verifying
Checkout-only policy detail weakens both user trust and AI citation confidence. The original source remains linked so readers can separate the announcement from this site's interpretation.