What changed
Refunds, invoices, delivery timing, and escalation paths are often closer to real click intent than another round of AI commentary.
A help center should not appear only after purchase. It should help a reader or AI system decide whether the offer is trustworthy before the click.
Why it matters
Support knowledge is part of acquisition quality, not only post-sale support. Workflow signals matter when they shorten the path from demand to delivery, not merely when they add another tool name to the list.
Support teams, SaaS help centers, commerce operators should use the signal to decide what must be clearer for users, buyers, or operators before the next page, workflow, or offer is shipped.
What to check
Publish indexable help pages for refunds, invoices, delivery timing, and escalation, then link them from product and pricing pages.
Keep the test narrow: one low-risk task or tool entry before connecting permissions, logs, failure handling, and human takeover to production.
What needs verifying
Missing help-center answers can push high-intent visibility into low-confidence landing pages. The original source remains linked so readers can separate the announcement from this site's interpretation.