Start from the real task
Before a buyer books a demo or files a high-value support issue, they often want to know support hours, language coverage, escalation timing, and who owns the case next.
If a commercial-fit page hides those support facts, it cannot qualify the right customers or the right tickets well.
A case is not yet a market
The signal matters when it clarifies a real service task, deliverable, and acceptance rule, not when it only shows a demo.
Check the delivery boundary
- Publish support hours, language coverage, region scope, and escalation responsibilities across pricing, contact, and help pages using one shared promise
- Keep the test narrow: one service scenario with clear inputs, deliverables, acceptance rules, and human review
What still needs proof
Hidden support boundaries can inflate inquiry volume while lowering fit and satisfaction. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.