Where the workflow shifted
OpenAI tool calling separates model output from external tool execution, which makes suggestion, call, confirmation, and recordkeeping separate steps.
Actions that change a cart, submit an address, pay, refund, or notify a customer should clearly state when the user must confirm before execution.
Tool names are not outcomes
The signal matters when it changes how a team ships, reviews, or recovers work, not when it only names another tool.
Check permissions and failure
- Mark each high-risk tool as suggestion, draft, pre-execution confirmation, or post-execution notification
- Keep the test narrow: one low-risk task or tool entry before connecting permissions, logs, failure handling, and human takeover to production
What still needs proof
Treating tool calls as permission lets agents perform actions users did not approve. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.