Where the workflow shifted
Work IQ and Foundry both place agents inside observable, managed production environments where cost and engagement become operating metrics.
Teams piloting agents need to measure model calls, runtime cost, failure cost, human review, and customer impact in one workflow view.
Tool names are not outcomes
The signal matters when it clarifies search intent, proof, and conversion action, not when it adds another traffic tactic.
Check permissions and failure
- Add cost fields for model calls, runtime, failure handling, human review, and customer remediation
- Keep the test narrow: one priority page with clear topic, source links, internal links, and a conversion action
What still needs proof
A success-count dashboard can hide the cost of errors and manual fallback. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.