Separate reader traffic
High-value users trust assistants more when they can see the handoff boundary in advance.
Document when AI handles, when it escalates, and what context passes with each handoff.
Requests are not readers
The useful question is not whether traffic looks busy; it is which activity represents readers, monitoring, crawlers, retries, or system errors.
Check the logs first
- Add explicit handoff rules to daily pages, product pages, and help pages
- Keep the test narrow: one low-risk task or tool entry before connecting permissions, logs, failure handling, and human takeover to production
What still needs proof
Missing escalation logic pushes service quality risk into every assistant response. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.