Start with search evidence
Search data continues to show old `.html` and extensionless entries for some pages, so content updates should also converge canonical links and internal paths.
Use extensionless URLs in daily issues, resource cards, and topic recommendations so page value stays concentrated in one memorable path.
Visibility is not demand
The useful question is not whether the page appeared somewhere; it is whether the search term, page promise, and next action fit the same reader job.
Check the page path
- Inspect archive, toolkit, and support-related cards for legacy `.html` topic links
- Keep the test narrow: one service scenario with clear inputs, deliverables, acceptance rules, and human review
What still needs proof
Duplicate entries split the same page's search signals and make shared links inconsistent for readers. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.