Where checkout changed
Stripe refunds documentation covers original-payment refunds, partial refunds, and refund processing paths.
Pages should explain eligibility, destination, timing, tax treatment, partial refunds, and where disputes or manual support continue.
Do not trust one conversion number
The useful question is no longer whether a purchase happened; it is which step created the hesitation, missing fact, or measurement gap.
Check the event model
- Add refund FAQ rows for eligibility, timing, payment method, tax treatment, and support contact
- Keep the test narrow: one priority product or checkout flow before expanding recommendation, authorization, payment, and support work
What still needs proof
Opaque refunds increase chargebacks, bad reviews, and repeat support tickets. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.