Where the workflow shifted
Work IQ materials connect Scout-style persistent agents with enterprise management, authentication, and attestation tooling.
A vertical-service agent that keeps running must disclose when it starts, whose identity it uses, how it is authenticated, and when a person takes over.
Tool names are not outcomes
The signal matters when it clarifies a real service task, deliverable, and acceptance rule, not when it only shows a demo.
Check permissions and failure
- Write a customer-facing note for triggers, identity, allowed actions, and human takeover rules
- Keep the test narrow: one service scenario with clear inputs, deliverables, acceptance rules, and human review
What still needs proof
If users cannot tell when an agent acts, trust costs can rise faster than efficiency gains. Keep the original source open so the announcement, the evidence, and this site's interpretation stay separate.